Strategic product leader with over a decade of experience driving digital product innovation, design operations, and cross-functional execution across Europe, Asia, Africa, and the US. Proven ability to lead teams, align product strategy with business goals, and deliver complex initiatives across startup, enterprise, and public-sector environments.
Equally comfortable guiding early-stage vision as owning end-to-end product delivery, I bring a deep background in UX and product design, paired with the ability to manage stakeholders, navigate ambiguity, and empower teams to build user-centered, high-impact solutions.
<aside> 🇩🇰 Copenhagen, Denmark.
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<aside> ☎️ +45 61408082
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<aside> 💌 [email protected] (I kno, still on hotmail… 🤷♂️)
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<aside> 📘 www.linkedin.com/in/jacobjholm
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World Family English,* June 2023 - Present*
WFE provide dynamic, immersive English learning products and services to children in Asia. As a Experience lead I’m responsible for structuring digital product design efforts, provide creative guidance to the design team, as well as demonstrate how to practice innovative methods and push the agenda of digital transformation in the broader organisation.
Thread Innovation,* October 2022 - June 2023*
Thread is a business innovation studio that help impatient organisations explore new revenue streams, create game-changing products and services. Thread is relying on a network of freelancers.
As a Design Lead I'm providing creative leadership a innovation project in Zambia: Everything from shaping the project plan, hiring additional freelancers, contributing to overall strategy, prototyping ideas, conducting user research, managing more junior contributors and building client relationships.
Flip studio (GroupM), Jan 2021 - October 2022
Flip Studio is an experience design agency within GroupM. I function as a lead, responsible for new buiz, scoping, planning, coordinate and guide contributions from the design team, but also playing an IC role from time to time, depending on the project. Co-responsible for recruitment of new designers, interns and freelancers.
Hjaltelin Stahl // Accenture Song // Fjord, Jan 2019 - Jan 2021 (1 year, 6 months)
Hired to contribute to the business development of a newly founded UX-department in DK’s #1 agency. During projects I functioned as “Product Owner” and UX contributor – responsible the final experience, thus also managing the process and contributions from other IC’s.
Jobindex, Aug 2015 - Jul 2019 (4 years, 7 months)
Co-founded the UX department at Jobindex, a result from previous years of lobbying for a more user-centered culture in the organization, while holding the position as Digital designer, where my main taks was to design and front-end develop unique employer branding experiences for Jobindexs clients. When I started the UX department I led multiple projects, including a major re-design and developed a shared design system and governance structure to maintain it.
Bornhost, Feb 2017 - Dec 2018 (1 year, 11 months)
Born·host was executed as a lean start-up and was a modern property management agency. Besides doing all kinds of operations and finance tasks, I was especialy focused on improving the service design, customer/guest experience, along with automation flows for communication tied to individual bookings and properties.
N/A*, Mar 2013 - Mar 2015 (1 year, 10 months)*
As a freelance UX/UI designer, I have worked with a variety of clients to create engaging and user-friendly designs for their websites. I would mainly deliver web projects that could be set up in wordspress, offering some Front-end customisations.
Tony Blair Institute (NGO)
Red Cross (NGO)
WWF (NGO)
COOP (Retail)
IKEA (Retail)
BabySam (Retail)
Lemvigh müller (Wholesale)
Arla / Baby and me (Food)
DanishCrown (Food)
Spangsberg (Food)
Suzuki (Auto)
Ford (Auto)
TDCNET (Telco B2B)
WAOO (Telco B2C)
Pensionsinfo (Fintech)
VISA (Fintech)
Krifa (Union)
Jobindex (HR tech)
Copenhagen Airport (Travel)
Agency for digital Goverment (Public)
World Family English (Ed tech)
FRVR (Gaming)
2016-2018
IT university - Copenhagen
2013-2016
IT university - Copenhagen
☎️ +45 61408082
💌 [email protected] 📘 www.linkedin.com/in/jacobjholm